Managed IT Services

We manage your IT –
IT supports your business

  • Full Spectrum Services
  • IT Budgeting Included
  • Guaranteed Quick TATs
  • 24×7 Tech Support
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Managed NOC Services

Our Network Operations Centre (NOC) helps you meet tightened infrastructure support needs and fully manage your infrastructure’s technology, support, and operations. This includes both, Basic (Tier 1) Support and Advanced (Tier 2 & 3) Support.

Our NOC Process Includes

1. Requirement Assessment
Analysts work directly with you to suit your specific needs and what’s moving you towards a dedicated NOC service. Then we’ll go a little deeper to see which specific service components will be managed by each group. We can help you put together the appropriate service package, whether you require an entirely managed NOC solution or supplemental support to bridge gaps or grow service.
2. Onboarding
Each onboarding project is assigned an experienced project manager and engagement lead who will walk you through the onboarding process step by step.
3. Ongoing NOC Service

Once you’re up and running, we’ll walk you through the finer details of NOC operations, including how we cover a range of technologies and adapt to changes while providing award-winning service.

4. Continual Service Improvements
IT environments are beyond static. That’s why we work collaboratively with you on a periodic basis to ensure your needs of the business and do everything we can to ensure your satisfaction with all of our solutions.

Managed NOC Services

Our Network Operations Centre (NOC) helps you meet tightened infrastructure support needs and fully manage your infrastructure’s technology, support, and operations. This includes both, Basic (Tier 1) Support and Advanced (Tier 2 & 3) Support.

Our NOC Process Includes

1. Requirement Assessment
Analysts work directly with you to suit your specific needs and what’s moving you towards a dedicated NOC service. Then we’ll go a little deeper to see which specific service components will be managed by each group. We can help you put together the appropriate service package, whether you require an entirely managed NOC solution or supplemental support to bridge gaps or grow service.
2. Onboarding
Each onboarding project is assigned an experienced project manager and engagement lead who will walk you through the onboarding process step by step.
3. Ongoing NOC Service

Once you’re up and running, we’ll walk you through the finer details of NOC operations, including how we cover a range of technologies and adapt to changes while providing award-winning service.

4. Continual Service Improvements
IT environments are beyond static. That’s why we work collaboratively with you on a periodic basis to ensure your needs of the business and do everything we can to ensure your satisfaction with all of our solutions.

Managed SOC Services

At our Security Operations Centers (SOC), we provide best-of-breed technology solutions that are backed up 24 hours a day, 7 days a week by highly trained and certified security experts.

Our managed security bundles are developed around the CIS Controls and MITRE Freamwork, which are universally recognized standards for prioritization.

Benefits of our soc services

  • Technology deployment and management
  • Incident prevention
  • Security event monitoring
  • Alert analysis and investigation
  • 24×7 SOC
  • Fast Responses
  • Layered Security

Managed Cloud Services

We expedite and automate our best practices across single, multiple, or hybrid cloud deployments. As a result, setup time and effort are reduced, mistakes are reduced, and management is reduced by up to 85 per cent. Across all cloud platforms, we drive innovation and promote change in areas such as compliance, sourcing, PMO, customer support, and developer enablement.

Benefits of managed cloud services

  • Scalability & Flexibility in a Cost Efficient Manner
  • Asset, Applications & Automation
  • Value Delivery, Fast Response Times
  • Security & Compliance
  • 24x7x365 Days Support with Comprehensive Coverage
  • And a lot more!

Managed Cloud Services

We expedite and automate our best practices across single, multiple, or hybrid cloud deployments. As a result, setup time and effort are reduced, mistakes are reduced, and management is reduced by up to 85 per cent. Across all cloud platforms, we drive innovation and promote change in areas such as compliance, sourcing, PMO, customer support, and developer enablement.

Benefits of managed cloud services

  • Scalability & Flexibility in a Cost Efficient Manner
  • Asset, Applications & Automation
  • Value Delivery, Fast Response Times
  • Security & Compliance
  • 24x7x365 Days Support with Comprehensive Coverage
  • And a lot more!

Application Management Services

With Managed Application Services, you don’t have to worry about keeping your applications up to date. We provide ongoing technical support, database updates, and application upgrades, making sure to focus on your core business initiatives.

Our services include:

  • Training and Documentation
  • Version Management
  • Performance Optimization
  • Enhancement
  • Security and Compliance Reviews
  • Data Cleansing and Migration
  • Technical Support
  • Lifetime extension

The Hiproserv difference

Build a blueprint for business success

Comprehensive consultation and services in various areas of information technology, digital marketing, software development and business intelligence.

We aspire to bring innovation in technological tools and solutions to businesses across industries and verticals.

Our Services

Commitment

We are committed to work closely with our clients, understand their challenges, align with their end-goals and provide best-in-class value-add solutions.

Delivery

We provide certainty of delivery to our clients with predictable project outcomes. Our delivery model is in an agile and responsive manner with flexible and scalable solutions.

Technology

We embrace and adapt technology evolution allowing us to be in line with the latest market trends. Our ultimate goal is to provide a high-quality service with the latest technology, aligning our client’s project requirements in terms of quality, cost & time.

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